Can I return the item(s) if I don’t like them?

Yes, you can return items within 30 calendar days of receiving them. Return shipping costs are the buyer’s responsibility. Approved refunds will be issued to your original payment method.

Eleanor | Heritage Nordic Knit Sweater – Michael & Claire Vancouver

Name: Eleanor | Heritage Nordic Knit Sweater
Brand: Michael & Claire Vancouver
Price: 69.95 CAD
Availability: InStock

WHY ARE WE MOVING?

For years, we've had the privilege of helping women across Canada build wardrobes they truly love.

Now, with our children grown, we've decided it's time to begin a new chapter and move to Spain.

As we prepare to leave Vancouver, we won't be taking our remaining collection with us.

Instead, we're clearing everything at up to 70% off before we go.

And as a small thank you, if you choose more than one item, you'll automatically receive additional savings at checkout.

Whether you're gifting a daughter, a sister, or treating yourself, now is the moment to secure them.

Once these pieces are gone, they won't be restocked.

Thank you for being part of our journey.

– Michael & Claire Vancouver

Combine and receive up to 20% extra discount!

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HERE'S WHAT OUR CUSTOMERS SAY

Excellent 4.5 / 5 ★★★★★ ★★★★★

More than 2146+ reviews

★★★★Better than I expected
"I was a bit hesitant ordering online, but the dress really impressed me. Good quality and clear shipping updates.”
Emma B.
Toronto, ON – 1 days ago

★★★★★Amazing customer service
“They sent the wrong item at first, but quickly sent the correct one and told me to keep the first. Very kind service.”
Laura P.
Montréal, QC – 3 days ago

★★★★★Attention to detail
“It looks just like the photos and the fabric feels substantial, not thin.”
Emily R.
Vancouver, BC – 5 days ago

★★★★Perfect fit
“I had a sizing question and received a quick, helpful reply. The fit turned out just right.”
Olivia M.
Ottawa, ON – 4 days ago

★★★★★Elegant yet comfortable
“I’m in my mid-50s and was looking for something elegant but still comfortable. This strikes that balance beautifully.”
Charlotte
Nanaimo, BC - 2 days ago

★★★★★Incredibly helpful service
“I accidentally entered the wrong shipping address, but Sophie fixed it within hours. Very kind and quick to respond.”
Isabelle E.
Calgary, AB – 5 days ago

★★★★★Problem solved quickly
“My first package was lost in transit, but they sent a replacement within two days. Great service."
Linda M.
Red Deer, AB – 12 hours ago

FAQs

Yes, we offer Free Premium Shipping, along with Track & Trace, because we value you as a customer and want to provide you with the best service.

Once your payment is confirmed, we begin preparing your order right away.

Orders are typically processed and shipped within 1–3 business days.

Delivery within Canada typically takes 5–10 business days, depending on your location.

As soon as your package is on its way, you’ll receive an email with tracking details, so you can follow your delivery every step of the way.

Yes, you can return items within 30 calendar days of receiving them.

Return shipping costs are the buyer’s responsibility.
Approved refunds will be issued to your original payment method.

Once your order is confirmed, you will receive an separate email with your order number. To track your order!

You can track your order by entering your Order Number or Email/Phone Number on the "Track Your Order" page. Once you’ve entered your information and clicked "Track," you will be able to see the status of your order.

Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.

Email: info@michaelclairevancouver.com

You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, and Shop Pay.

If you experience any issues or have questions, visit our Contact Us page to connect with our support team. We’re here to assist you right away!

30-DAY MONEY-BACK GUARANTEE

We offer a 30-day return period. Feel free to return any item within 30 days if you are not completely satisfied.

FREE DELIVERY

We offer free delivery with Track & Trace to anywhere in Canada, handled with care to ensure your order arrives safely and on time

CUSTOMER SERVICE

Our team is always here to assist you, every day of the week. No matter when you need help, we're just a message away!

Eleanor | Heritage Nordic Knit Sweater