Payment Policy

At Michael & Claire Vancouver, we offer several secure and convenient payment methods to make your shopping experience smooth and reliable.
Please note that available payment options may vary depending on your country or region.
Customers are responsible for verifying which methods are available at checkout.

1. Accepted Payment Methods

We currently accept the following payment options:

  • Credit Cards – Visa, Mastercard, and Maestro

  • Shop Pay

  • Apple Pay & Google Pay

All payments are processed in your local currency when available, and prices are displayed in Canadian Dollars (CAD) by default.

2. Payment Security

Your privacy and payment safety are our top priority.
All transactions on our website are processed through a secure SSL-encrypted connection, ensuring that your personal and financial data remains fully protected.

SSL (Secure Socket Layer) technology encrypts all sensitive information you enter — such as credit card numbers and personal details — before it is transmitted over the internet.
This means that your data cannot be intercepted or read by unauthorized parties, creating a fully secure environment for online payments.

Michael & Claire Vancouver does not store or have access to your full payment details.
All sensitive payment data is handled by our certified third-party payment processors in full compliance with PCI-DSS (Payment Card Industry Data Security Standards).

3. Payment Processing

  • Orders are processed only after payment has been successfully completed.

  • You will receive an email confirmation once your order has been received and your payment verified.

  • In rare cases where a payment cannot be completed, please double-check your card details, available balance, and internet connection before attempting again.

If payment fails repeatedly, contact your bank or payment provider to ensure there are no restrictions on international or online transactions.

4. Refunds

If you are eligible for a refund (for example, after an approved return), the refund will be issued within 14 days of receiving and inspecting the returned item.

Refunds are always made to the original payment method used during checkout.
Please note that it may take several business days for the amount to appear on your account, depending on your bank or payment provider.

5. Contact Us

For any questions or concerns related to payments, feel free to contact our support team at:

Michael & Claire Vancouver
📧 info@michaelclairevancouver.com
🕒 Customer Service Hours:
Mon – Fri: 9:00 AM – 6:00 PM
Sat – Sun: 9:00 AM – 5:00 PM